Sang Gune YI | After many bad experiences, I finally found a serious, competent and reliable partner!

Sang Gune YI

President, BISE International, Seoul, South Korea

I am in charge of representing and selling products of selected Italian companies in South Korea. I met with FAP ITALIA in June 2022. Giorgio and Paola immediately made a good impression on me. For me, this aspect is very important before starting a relationship with the company, to make sure I am talking to serious, experienced professionals who understand my needs. I need to get quick feedback, as my clients are very demanding. Although I was having problems with samples, Giorgio was quick to understand my issue and, even though he didn’t have to, he immediately took action to find the solution and figure out where the error was.

I have had negative experiences with other manufacturers in the past. Particularly one in the Milan area who claimed to have the best quality and a luxury product, but in reality, my customers were not satisfied. Delivery deadlines were also never met. With other manufacturers in the Scandicci area who work for famous brands, I have had several problems with deliveries, and with handling my requests and resolving problems. For these reasons I turned to FAP ITALIA, and I absolutely do not regret it. I found a serious, competent and reliable partner.

Source: FAP ITALIA, Book of Testimonials. The testimonial is reproduced as originally published; references to dates and years of collaboration relate to the original publication.