Sang Gune YI | After many bad experiences, I finally found a serious, competent and reliable partner!

Sang Gune YI

President, BISE International, Seoul, South Korea

I am in charge of representing and selling products of selected Italian companies in South Korea. I met with FAP ITALIA in June 2022. Giorgio and Paola immediately made a good impression on me. For me, this aspect is very important before starting a relationship with the company, to make sure I am talking to serious, experienced professionals who understand my needs. I need to get quick feedback, as my clients are very demanding. Although I was having problems with samples, Giorgio was quick to understand my issue and, even though he didn’t have to, he immediately took action to find the solution and figure out where the error was.

I have had negative experiences with other manufacturers in the past. Particularly one in the Milan area who claimed to have the best quality and a luxury product, but in reality, my customers were not satisfied. Delivery deadlines were also never met. With other manufacturers in the Scandicci area who work for famous brands, I have had several problems with deliveries, and with handling my requests and resolving problems. For these reasons I turned to FAP ITALIA, and I absolutely do not regret it. I found a serious, competent and reliable partner.

Source: FAP ITALIA, Book of Testimonials. The testimonial is reproduced as originally published; references to dates and years of collaboration relate to the original publication.

Shoh ISOBE | Japan is a very demanding market, but with FAP ITALIA I always make a good impression

Shoh ISOBE

Senior Managing Director, EL ZION CO. LTD, Japan

I started the collaboration with FAP ITALIA in 2017. Until then I had only purchased belts in Japan and China, never in Italy. But when I visited FAP ITALIA’s booth at the MIPEL Leather Goods Fair in Milan, I got a very good impression from all the staff, and Paola in particular. Honest, kind and punctual people. Because we are a Japanese company, we have difficulty finding partner companies in Italy for reasons like quality, punctuality and accuracy in drafting customs documents. Japanese international customs are very taxing and finicky. Quality and punctuality are MUST HAVE characteristics for us Japanese, and they have them both!

Japan is a very demanding market. It demands quality products at low costs, and on-time delivery. For these reasons we have always had great difficulty in finding the right partner for us. In addition, language is a major obstacle. FAP ITALIA is a reliable partner who meets our needs and respects delivery deadlines. Also, I have never had a problem getting feedback from them, even if it is urgent. I never had to call them back. The FAP ITALIA brand is renowned in Japan for excellent quality, efficiency and Italian style.

Source: FAP ITALIA, Book of Testimonials. The testimonial is reproduced as originally published; references to dates and years of collaboration relate to the original publication.

Suleimen ZADIN | FAP ITALIA’s style and quality won me over right from the start

Suleimen ZADIN

General Manager, ESIL PREMIUM TOO, Kazakhstan

I met with FAP ITALIA about five years ago at a leather goods fair in Milan. Last year we decided to expand the assortment of our brand items by including belts. Therefore, in early 2024 we went to FAP ITALIA’s headquarters to see the belt sampler, and we had definitive confirmation of the excellent quality and value for your money. This is the first time I have purchased belts for our brand. I did some research at industry trade shows, and the style and quality of FAP ITALIA definitely convinced me, as they fit our brand. I judge the quality level of FAP ITALIA’s belts to be excellent - 5 out of 5 stars - especially the leather rods.

They have a very wide assortment of top-quality Italian leather. Plus, their delivery time is excellent; we got our first batch in just a couple of weeks. In addition, they have impeccable customer service. I believe that the ‘Perfect Stitching’ system is a unique technology. That’s why we decided to purchase some models with this technique. I would definitely recommend FAP ITALIA to other companies because of the excellent quality of its products and the serious professional approach in every detail of the negotiation, from manufacturing to materials to customer communication.

Source: FAP ITALIA, Book of Testimonials. The testimonial is reproduced as originally published; references to dates and years of collaboration relate to the original publication.